What should be included in a "communication protocol" for emergency situations?

Including roles, designated radio channels, and procedures in a communication protocol for emergency situations is essential for ensuring a coordinated and effective response. In critical scenarios, clearly defined roles help prevent confusion about who is responsible for what actions. This clarity facilitates quick decisions and efficient task execution among team members.

Designated radio channels are vital because they ensure that communication remains clear and uninterrupted during an emergency. By specifying which channels to use, individuals can avoid interference and ensure that messages are received promptly by those who need to act.

Developing clear procedures is also crucial. These provide step-by-step instructions for how to communicate effectively in a high-stakes environment, helping teams to follow a predetermined plan rather than making decisions on the fly, which can lead to errors or delays.

In contrast, simply having the phone numbers of key personnel does not equip a team with the necessary tools to manage an emergency. Simple greetings may improve morale, but they do not contribute to the practical aspects of emergency communication. Listing all employees' names and titles may offer an organizational chart but lacks actionable guidance for responding to emergencies effectively.